| Task: Deliver Release Communications |
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| After a product release has been declared a success and is available for use, all relevant stakeholders should receive a communique stating that fact. |
| Disciplines: Deployment |
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Purpose
| The purpose of this task is to ensure that the widest possible distribution of accurate information regarding a particular
release takes place. |
Relationships
| Roles | Primary Performer:
| Additional Performers:
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| Inputs | Mandatory:
| Optional:
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Main Description
This task represents the distribution of communiques that were prepared beforehand as part of the release
communications artifact. Although the development team is responsible for preparing the communications, the
responsibility for sending the communiques normally is assigned to the deployment engineer, if that is the
organizational protocol.
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Steps
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Validate the communiques
| Ensure that the communiques designated for this release are correct, complete, and reflect all the stakeholder groups that
must be informed. |
Send release communications
| Using a pre-planned script, send the communiques in the manner designated in the Artifact: Release Communications. Most of the time, the preferred communication
mechanism will be by email, but other methods could include beeper notification, telephone calls, a posting to an internal
release website, live or pre-recorded presentations by senior management, etc. |
Validate communications were received
| If the communiques were sent by email, it may be prudent to request a receipt of delivery to ensure that the notices were
received by the intended audience. |
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